About
Press, media, podcasts
I’m occasionally invited to contribute to podcasts, interviews and published articles, sharing personal perspectives on digital strategy, service design, customer experience and innovation.

Podcasts
Happiness Index with Matt Phelan
A conversation with Matt Phelan on measuring human happiness, data with empathy, and what truly motivates people at work.

The Public Eye Business Podcast with Sarah Travers
Joining Sarah Travers to talk customer experience, building trust in business, and putting people at the heart of design.

Marketing vs the World with Abbie Dando
A lively chat with Abbie Dando on marketing, brand, and why great customer experience is everyone’s job.

The Exit Plan Podcast with Barnaby Cook
Selling A UX Agency During The Pandemic with Gareth Dunlop, Fathom


